Privacy Policy
Last updated: 10 October 2026
This policy explains what personal data Non GamStop Casinos collects when you visit hopeless.me.uk, why it is collected and how long it is kept. The site does not offer user accounts, take payments or offer any gambling products, so the amount of data involved is small.
Who Is Responsible for Your Data
Non GamStop Casinos, the publisher of hopeless.me.uk, is the data controller for personal data collected through this site. Questions about this policy or requests about your data can be sent to contact@hopeless.me.uk.
Information Collected
When you email the team: your name if you give it, your email address, the content of your message and any screenshots or files you attach.
When you browse the site: technical information that every web server receives, including your IP address, browser type, device type, operating system, the pages you open, the time of each visit and the page that referred you. This is recorded in server logs and by the site's security provider.
When you click a casino link: the click is recorded so the site can see which casinos readers are interested in. No casino account details, payment information or identity documents ever pass through this site.
The site does not ask for, and does not want, information about your health, finances or gambling history. Please leave these out of any email unless they are directly relevant to a complaint about a casino.
Cookies
Cookies are small files stored by your browser. The site uses them in three ways:
| Type | Purpose | Consent Needed |
|---|---|---|
| Strictly necessary | Security and protection against bots and abuse, set by the site's hosting and security provider | No |
| Analytics | Counting visits and showing which pages are read, in aggregate | Yes |
| Affiliate tracking | Recording that a visit to a casino came from this site | Set by the casino or its affiliate network on their own domain |
Analytics cookies are only set if you accept them. You can withdraw consent at any time by clearing cookies in your browser, and you can block cookies entirely through your browser settings, although some security features may then ask you to complete extra checks.
How Your Information Is Used
Under UK GDPR, personal data has to be processed on a lawful basis. The site relies on the following:
- Legitimate interests: to keep the site secure, prevent abuse, fix technical faults, reply to your emails and understand which content is useful to readers.
- Consent: for analytics cookies.
- Legal obligation: where information has to be kept or disclosed by law.
Your data is never sold, rented or used for marketing emails, and no automated decisions with legal effects are made about you.
Affiliate Links and Casino Sites
Many links on this site lead to online casinos, and the site may receive a commission when a reader registers or deposits. These casinos are independent businesses licensed outside the UK, mostly in Curaçao and Anjouan. Once you leave this site, the casino's own privacy policy and terms apply to everything you share with it, including identity documents and payment details.
Non GamStop Casinos does not pass your personal data to any casino. The casino or its affiliate network may learn that your visit came from this site through the tracking link itself.
Who Data Is Shared With
Personal data is shared only with service providers that the site needs to operate:
- the hosting and content delivery provider, which also provides security filtering
- the email provider used to receive and answer messages
- the analytics provider, if you have consented to analytics cookies
Each provider processes data only on the site's instructions. Data may also be disclosed if required by law or to protect the site against fraud or attack.
International Transfers
Some service providers process data on servers outside the UK. Where that happens, the transfer is covered by a UK adequacy decision or by the International Data Transfer Agreement or Addendum approved under UK data protection law.
How Long Data Is Kept
| Data | Retention |
|---|---|
| Emails and attachments | 12 months after the last message in the conversation |
| Server and security logs | Up to 30 days |
| Analytics data | 14 months, in aggregated form |
| Affiliate click records | 24 months, without names or contact details |
Data is deleted or anonymised at the end of each period, unless it is needed to deal with a legal claim.
Your Rights
Under UK GDPR you have the right to:
- ask for a copy of the personal data held about you
- have inaccurate data corrected
- have your data deleted
- restrict or object to how your data is used
- receive your data in a portable format
- withdraw consent at any time, where processing is based on consent
To make a request, email contact@hopeless.me.uk. Requests are answered within one month, and no fee is charged in normal circumstances. You may be asked to confirm your identity before data is released.
If you are unhappy with how your data has been handled, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. Contacting the site first often resolves things faster.
Age Restriction
This site is intended only for adults aged 18 and over. It does not knowingly collect data from anyone under 18, and any such data is deleted as soon as it is identified.
Security
All pages are served over an encrypted HTTPS connection, and access to emails and logs is limited to the people who maintain the site. No method of transmission over the internet is entirely secure, so please avoid sending identity documents or bank details by email.
Changes to This Policy
This policy is reviewed when the site's tools or data practices change. The date at the top shows the latest version, and significant changes will be noted on this page.